Our Terms & Conditions:
Prepayment in full is required to hold reservations.
Payment can be made by: personal check, traveler's check, cash,
Visa, MasterCard, Discover or American Express.
Reservations paid for by personal check MUST be
made paid for at least 4 weeks in advance of the actual stay.
A discount
of 15% is included for stays of 4 nights or longer
for specific room reservations only. No other discounts are applicable
whne using this option.
Our Kama'aina discount is 10% off of the regular room rate. To
be eligible, you must be a full time resident of Hawaii ( billing
address,
Hawaii
driver's
license
). Please call us directly to reserve a room.
Our $140USD special
can not be used in combination with any other discount or special
rate. Room selection is based on room availability on your
day of arrival for your entire length of stay and is at our discretion.
Room changes are not permitted if availablity changes during your
stay. Specific
rooms can not be reserved using this option.
Discounts can not be used in combination. For example; if you are
eligible for Kama'aina rates and reserving a room for five nights,
you will only receive the extended stay discount ( 15% ) , not
a combination of both ( 15% + 10% ).
We require a two night minimum stay for advance ( greater than
24 hours ) reservations. However, depending on room availability,
one night stays may be arranged by contacting us directly within
24 hours of your arrival.
Payments on reservations cancelled prior to two weeks of the arrival
date will be refunded minus the first night room charges. This
fee may also be applied to any future reservations within 12 months
of cancellation.
Payments on reservations cancelled within two weeks of arrival
will be forfeited unless the room can be rented again. In that event,
the full amount minus the first night room charges will be refunded.
Reservations longer than 7 days are subject to a 25% cancellation
fee of the total charges instead of the first night room charges
as stated above.
Refunds can not be made for reservations cancelled November 15-30
and December 15-January 15.
To avoid any monetary loss if your plans have to change, we suggest
purchasing travel insurance such as http://www.insuremytrip.com
Rates posted are for one or two guests per room. Additional guests
are currently $30 per person per night.
Children requiring separate bedding and breakfast are considered
additional guests.
Our check-in is after 3:00 pm and check-out is before 11:00 am.
For the benefit of our guests and the peace and tranquility of
our home, we reserve the right to refuse service and accomodations
to anyone at our discretion.
To ensure your privacy, all of your information is confidential
and will only be used to process your reservation or to inform you
of any information related to our accomodations.
PRIVACY
POLICY:
1. PURPOSE
alohaguesthouse.com is committed to protecting the privacy of visitors to our
website. This policy defines the minimum online privacy requirements for
our business site.
2. SCOPE
A link to this privacy policy and any additional agency-specific privacy policy
is also required on every page of a web site that collects personal information
or incorporates an e-mail or other form where users may submit questions or
comments.
3. POLICY
3.1. Personal Information:
3.1.1 When information is Collected
This website does not collect or retain personally identifiable information
unless a person voluntarily:
Participates in an activity that asks for information (i.e. sending
an email, participating in a survey or filling in an online form).
This information will only be used to respond to the person’s
request and to analyze trends. A message may be redirected to another
company employee or person who is in a better position to respond.
Uses an online service or transaction that requires collection
of personally identifiable information.
Choosing not to participate in an activity or service that requests
personal information will in no way effect a visitor’s ability
to access any other feature of alohaguesthouse.com's website.
If personal information is requested on the web site or volunteered
by the user, state law and the federal Privacy Act of 1974 may protect
it. However, this information is a public record once it is provided,
and may be subject to public inspection and copying if not protected
by federal or state law.
3.1.2 Children’s Online Privacy Protection Act of 2001
Websites directed to children under 13, that knowingly collect information
from children, must comply with the Children’s Online Privacy Protection
Act of 2001. However, visitors are cautioned that the state has no way of
determining the age of a person volunteering personally identifiable information
online or by email. As such, this information will be treated the same as
information given by an adult, and may be subject to public access.
3.1.3 Password Information
No representative of alohaguesthouse.com will ever request a user to reveal
their username, password or PIN. Under no circumstances should this information
be shared with or disclosed to any other person.
3.1.4 Correcting Personal Information
Unless otherwise prohibited by state or federal law, rule or regulation, an
individual may request correction of personally identifiable information.
Persons concerned about information contained in their personal records should
contact the custodian of that record, which is typically the organization
that has collected the information
3.1.5 Public Disclosure of Information
It is important to understand that under applicable state and federal law,
various forms of correspondence and other communications may be subject to
public disclosure, especially if requested as part of an ongoing investigation
by law enforcement or other legal proceedings.
3.2. Automatic Information
3.2.1 What is Captured
This website utilizes server logs and log analysis tools to create summary
statistics about the use of the website and traffic analysis. These logs collect
the Internet Protocol ("IP") address of all computers accessing the
portal, and may collect other similar information about the computer’s
network. Summary statistics are used for various purposes such as assessing
what information is of most interest to users, determining technical design
specifications, and identifying system performance or problem areas.
This data is not reported or used in any manner that would reveal
personally identifiable information, and will not be released to
any outside parties unless legally required to do so in connection
with law enforcement investigations or other legal proceedings.
For a complete list of information collected, contact the webmaster@alohaguesthouse.com.
3.2.2 Cookies
The reservation system on our website may use a cookie to identify individual
users. This cookie is used as a marker, which allows the reservation software
to identifiy which 'reservation' belongs to which user. The cookie does not
transmit any user data to any third parties, and is an internal information
tool required by the reservation system in order for it to function properly.
Each cookie expires after 24 hours, so that if the user returns to complete
a reservation after expiration of the cookie, the placed reservation may
appear 'empty'.
3.3. Link Disclaimer
In order to make information available to visitors, the alohaguesthouse.com
site provides links to web sites of other online stores, informational websites
and useful organizations. A link does not constitute an endorsement of the
content, viewpoint, policies, products or services of that web site. Once you
link to another web site, you are subject to the terms and conditions of that
web site, including but not limited to its privacy policy.
4. DEFINITIONS/BACKGROUND
Base URL String - Also known as the root URL or Domain Name. The nomenclature,
which identifies the address of a web site. The base string means the root
URL. Example: www.microsoft.com is a root or base URL that takes a user to
the first page of Microsoft’s web site.
Cookies - A "cookie" is a small text file that a website can place
on your computer's hard drive in order, for example, to collect information
about your activities on the site or to make it possible for you to use an
online "shopping cart" to keep track of items you wish to purchase.
The cookie transmits this information back to the Web site's computer which,
generally speaking, is the only computer that can read it. Most consumers do
not know that "cookies" are being placed on their computers when
they visit websites. If you want to know when this happens, or to prevent it
from happening, you can set your browser to warn you when a website attempts
to place a "cookie" on your computer.
Home Page - The first page a user will encounter when visiting a web site for
the first time through the base URL string.
Internet
Worldwide network of networks and computers that are interconnected to communicate
with each other through web pages, e-mail and many other services.
Links - Also known as hyper-links. Used to connect one web page to another
web page via some form of Hyper-Text Markup Language, whether graphical or
text in nature.
Personal Information
Examples of personally identifiable information include:
Name
Address
E-mail address
Social Security number
Password
Bank account information
Credit/debit card information
Any combination of data that could be used to identify you such
as your birth date, zip code, ethnicity or gender.
Web Page
Any page located on a web site
Web Site
Public set of documents, called pages, developed using some form of Hyper-Text
Markup Language (HTML).
URL
Universal Resource Locator
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